A rational expression is a fraction with polynomials on the top and bottom, and it obeys the same law every fraction obeys: the denominator may never be zero. Simplifying such a fraction is a two-part job. You factor and cancel — and you record what the original denominator forbade, because cancelling erases the evidence without changing the rules. Step through each example one line at a time; the graph on the left shows exactly which point goes missing, and why you would never have found it by looking.
The graph
Excluded values—
hole (one missing point) vertical asymptote factor about to cancel